FAQ


















I HAVE BUSINESS SENSE, WHY DO I NEED TRAINING IN CONTRACT MANAGEMENT?

Contact management is not just about business, it is about risk management, with ultimately the goal to optimise profits. Many of these risks are hidden and will only be exposed once a contract goes sour. The aim of contract management is to train the contract manager to become perceptive of these potential risk and manage them during the execution of the contract at the time when they are not yet risks, thus preventing problems further down the line.


WE HAVE ALREADY PAID FOR DELEGATES TO GO ON A COURSE BUT WOULD LIKE TO CHANGE TO A VENUE NEARER OUR BASE. WILL WE HAVE TO PAY ADDITIONAL FEES TO EFFECT THE CHANGE?

The course fees remain the same no matter where in SA these are held. However, there is a R950 administration fee per delegate for them to change venues. The course venue can be changed, provided there is still place for additional delegates at the desired venue. We are happy to assist where we can. Also, please refer to the following question.


I HAVE BOOKED FOR A COURSE BUT AM UNABLE TO ATTEND. WILL I GET A REFUND?

DeRenCo has courses throughout the year at various locations. The attendance date can be changed by the delegate/company to a future time and the course fees that have been paid will be transferred to that particular course date. There is a R950 administration fee per delegate to change the course to another venue. We are also happy to accommodate someone else in the place of a delegate who cannot attend, at no extra charge. If, in the interim, there has been an increase in the course fees, the difference must be paid prior to attending the new, more convenient date. Please refer to the Terms and Conditions for DeRenCo at the bottom of the page for more information.


WE HAVE A GROUP OF PERSONS INTERESTED IN ATTENDING SOME OF YOUR COURSES. ARE YOU WILLING TO PRESENT TO GROUPS OUTSIDE OF YOUR NORMAL TRAINING SCHEDULE? ARE YOU WILLING TO PRESENT AT OUR OFFICES, TO GROUPS OF PERSONS?

Yes, with pleasure. There are benefits and huge savings associated with this option for businesses and larger groups of people, since we charge a daily flat rate and not a per delegate rate. We do require that the venue have suitable lighting and ventilation, a data projector, flip chart and pens, stationery and refreshments for the delegates. Please send an email to Shelley at shelley@derenco.com. She will be happy to work with you to assist you and your staff in tailor-making suitable training for your requirements.


OUR OFFICES ARE BASED FAR FROM ANY OF THE VENUES ON YOUR SCHEDULE. ARE YOU WILLING TO COME TO OUT-OF-THE WAY PLACES TO PRESENT YOUR COURSES TO US?

Yes, with pleasure. Please refer to the question above. Please contact us with your specific requirements. Shelley at shelley@derenco.com will be happy to work out something tailor-made for you.